Frequently Asked Questions
Everything you need to know about your IndieMerchstore experience.
How long will it take for my order to ship?
Most in-stock items ship within 1-2 business days. Pre-order items will ship on or around the release date specified on the product page.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags are attached.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my printed garments?
To preserve the life of the print, we recommend washing your items inside out in cold water and tumble drying on low heat or air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I change or cancel my order after it is placed?
Because we aim to process orders quickly, changes or cancellations can only be made within 1 hour of purchase by contacting our support team.